Businesses must take precautionary measures to ensure that their clients‘ investments will not be affected due to COVID-19. Staying put is the safe choice while at the same time being flexible with any financial changes clients might request.
– Communicate with clients regarding existing contracts and their continued ability to pay monthly fees
– Implement budget based or low-interest payment plans to retain clients who are affected by the outbreak
– Find out where client preferences lie with regard to payment-plan options
– Focus on money-saving products