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We are living in an age of incredible technological progress. So much so that it has become an impossibility to ignore the progress and the change it has brought about in consumers and businesses around the world. Only thinking of the ramifications of inventions such as the Internet and the mobile phone and how it has changed the way people think, interact, buy and sell dramatically.
In the family business it is natural that considerable pride is derived from a stable history. This might sometimes imply a conservative mindset, which is geared towards preservation and protecting what has taken many arduous years to establish. However, family firms are also uniquely apt to adopt new technologies because of their ability to make quick decisions and great internal trust amongst owners.
Nevertheless, introducing your family business to a new technology can be a tricky business, especially if you are the family member who wants to champion change. The following five steps are worth considering before you embark on such a journey: