What Does it Mean to Hug Your People?

Mitchell Stores: Putting People First and the Science of Hugging
Bill and Jack Mitchell, image courtesy of Mitchell Stores.
family office winter forum

What Does it Mean to Hug Your People?
The Family Business Voice

00:00 / 00:23:16

On this episode of the Family Business Voice, Jack Mitchell talks to Ramia about Mitchell Stores’ people-centric philosophy – hugging.

– Mitchell Stores thrives on its ability to engage its people, both customers and employees.

– Jack Mitchell calls his people-first philosophy hugging.

– People-centrism coupled with Mitchell Stores’ impeccable governance has carried the family business through retail disruption. Despite a growing online presence, brick and mortar stores are still their main breadwinner.