On this episode of the Family Business Voice, Jack Mitchell talks to Ramia about Mitchell Stores’ people-centric philosophy – hugging.
– Mitchell Stores thrives on its ability to engage its people, both customers and employees.
– Jack Mitchell calls his people-first philosophy hugging.
– People-centrism coupled with Mitchell Stores’ impeccable governance has carried the family business through retail disruption. Despite a growing online presence, brick and mortar stores are still their main breadwinner.