On this episode of the Family Business Voice, Cecily McGuckin speaks with Ramia about Queensland Steel and Sheet’s rise to prominence and what it takes to transform a company’s culture.
– According to Cecily, you must understand people on a personal level to know how to deal with them as an individual in a business.
– When she joined, QSS’ culture was at best behind the times, however, she was able to overhaul it while maintaining an excellent relationship with her employees.
– Cecily collaborates with employees and includes them in decisions. They feel like they are an integral part of QSS and wish to contribute to its growth.
Listen on Spotify, Apple Podcasts, Google Podcasts, Stitcher and TuneIn.
Also, read the full article here.